Typical job
A property owner reports bed bugs in
A technician inspects the apartment and discusses the requested bed bug heat treatment. The visit helps clarify what the property requires, the treatment areas, and any access considerations before the work is planned. The owner gets a clearer picture of the proposed work and can prepare the apartment for the next discussion. Share where activity has been noticed and make affected rooms accessible for inspection.
Typical job
A resident spots a bald-faced hornet nest
The crew considers the reported nest location and access conditions when planning a visit. A technician assesses the site and explains the treatment approach for the nest rather than assuming the tree or surrounding area needs broader work. The resident learns what area is being addressed and what to expect from the visit. Keep people away from the nest and tell the team about its location and nearby access constraints.