Typical job
A tenant or owner reports bed bugs
A technician inspects the affected property and discusses the request for heat treatment. The crew explains what the proposed service involves and which areas need attention, then provides an estimate based on the inspection and the work required. The owner gets a clearer picture of the treatment scope and can plan around the service. Ask which rooms and belongings are included, and follow the technician’s preparation and re-entry directions.
Typical job
A homeowner spots a bald-faced hornet nest
The crew reviews the reported nest location and considers access to the tree before deciding how to address the call. A technician explains the service plan and any site-access needs before carrying out the agreed work. You know what the visit covers and can keep people away from the nest area while the crew works. Share its location and any access concerns when discussing the service.
Typical job
A resident notices mouse activity and asks
A technician inspects the property to assess the reported activity and relevant areas. The crew explains the treatment plan, confirms the target pests and treatment areas, and shares practical steps that can help reduce pest entry and activity. The visit gives you a defined plan for addressing the mouse concern and guidance for limiting access. Report recurring activity before the next scheduled visit so the team can reassess the situation.